In today’s competitive wireless market, a critical aspect of reducing churn is delivering superior quality of service. LCC identifies the critical metrics to link churn, quality and potential revenue loss. Using measurements, analysis and KPIs to provide understanding of subscriber behavior, LCC is able to reveal the impact of QoS on churn and revenue.

LCC engineers use three main methods of performance data collection: drive testing, OMC-reports, and IMSI trace/handset measurement reports. When necessary, LCC develops its own software to analyze specific project issues.